TIS Product Certification Guidelines

What is a TIS Certification?

The Thai Industrial Standards Institute (TISI) issues the Thai Industrial Standard (TIS/มอก.) mark to certify that a product meets mandatory safety and quality standards set by the Thai government. Certain product categories are subject to mandatory TIS standards under Thai law. In order to sell certain product categories on TikTok Shop, you are required to hold, submit, and display a valid TIS certification.
This article outlines what you should know about TISI standards and actionable steps to follow.

Key Terms

Term
Definition
Image of product label (Required)The photo taken of the physical product label in Thai language that must be present on your products displaying:
  1. TIS Mark
  2. TIS Standard Number
  3. Product type
  4. Product model
  5. Manufacturer/importer information
  6. QR Code
Example:
image
TIS Standard Number (มอก. Number) (Required)The standard code assigned to a product category by TISI (e.g., มอก. 2214-2561).
TIS License Number (Required)The unique license number issued to a specific manufacturer or importer for a specific product.
TIS License URL (Required)The official TISI website URL where your license can be publicly verified, obtained from scanning the QR code on the product label.
TIS Mark (Required on label)The physical certification mark that must appear on the product label.
QR Code (Required on label)A scannable code on the product label that redirects to the official TISI record for that product.

Products that require TIS certification

The products below are common, non-exhaustive examples that require mandatory TIS certification. For a complete list, visit the TISI website.

What should I do to comply?

Step 1: Confirm your product requires TIS certification. Check whether your product category is covered by a mandatory TIS standard before importing or listing it on TikTok Shop. If unsure, please consult the TISI official website or your manufacturer.
Step 2: Complete your listing in Seller Center.
  1. TIS License Number
  2. TIS Standard Number
  3. TIS License URL (The link to the product's unique webpage, obtained by scanning the QR Code on the product level)
  1. TIS Mark
  2. TIS Standard Number
  3. Product type
  4. Product model
  5. Manufacturer/importer information
  6. QR Code
  1. Ensure you fill in the following mandatory attributes:
    1. Upload an image of your physical product label in Thai language displaying:
      Step 3: Keep your listing up to date. Update your listing promptly if your license is renewed or any details change.

      What does TikTok Shop look for in my listing?

      When reviewing your listing, TikTok Shop checks the following:
      • All mandatory attribute fields are filled in and required product label image are uploaded
      • Product label image is in Thai language and contains all required information
      • The TIS certification information provided is authentic and valid.
      TikTok Shop may periodically review and remove violative listings to ensure that products sold on the platform are safe for all users.

      What happens if I fail to meet the requirements?

      Listings that are missing or have incomplete TIS information may be removed from the platform. Please note that repeated violations may lead to account deactivation. Please see our Violation Reasons, Points & Enforcement Actions for Sellers article and Seller Terms of Service for more information.
      If you think an enforcement action has been taken against you in error, please raise an appeal via the Seller Center. Please read our Seller Appeal Guidelines article for more information.
      Please click here to read our TikTok Shop Product Listing Guidelines, Product Certificates and Attributes. For more information, please view TISI's official website.

      FAQs

      Q: What should I do if my TIS certificate has expired?Renew your TIS license before continuing to sell the affected product, then update your Seller Center listing with the new certificate details.