Check Tax Invoices

Invoice Center
This article describes how to check your tax invoices and their details in Seller Center.
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Introduction

In the Invoice Center in TikTok Shop Seller Center, sellers can:
  • Export and download invoices issued by the platform in PDF format.
  • Export and download supporting invoice details as excel files. These files show breakdown by order level alongside fees charged to each order, respectively.
Sellers can find the following fees on their invoices in the Seller Center.
  • Platform service fee - issued by TikTok Shop (Thailand) Ltd.
  • Logistics fee - issued by Thai Happy Logistic Ltd.
  • Promotion service fee - issued by specific affiliate creators
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How to Access Invoices?

Go to Finance > Invoice Center. Here, sellers can download invoices or export invoice details.
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Invoices

Click "Download" to download the invoice as a PDF file.
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Invoice Supporting Details

  • Exporting Invoice supporting details:
    • Click "Export invoice detail" to export and download supporting invoice details as an Excel file.
    • After the exporting is finished, sellers can find the file in "Export history". Undownloaded files will have a red dot next to its "Download" button.
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  • Sellers can also export details in a batch throughout a time period by clicking "Batch export", fill in the invoice type and period, and then export. After the exporting is finished, sellers can find the file in "Export history"
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    • Sample exported Excel file:
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    • Information in Excel file:
    Column Title
    Explanation
    Invoice Application NumberThe Invoice Number that appears on the invoice and on the Seller Center
    Order IDID of the respective order
    Invoice DescriptionThe category of expenses taxed
    Expense TypeThe type of expenses taxed
    Invoice AmountThe amount billed on the invoice
    Tax RateCurrent applicable tax rate (as of the date of invoice)
    Tax AmountThe amount of tax (= Invoice Amount x Tax Rate)
    Net Amount (excl. tax)The amount after tax (= Invoice Amount - Tax Amount)
    CurrencyThe currency billed on the invoice
    *Sellers may ignore Bill ID and Tax Type.image

    FAQs

    1. How to fill in Tax Information for a complete invoice?
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    1. What types of fees can sellers see in the invoice detail Excel file?
    Invoice Description
    Expense Type
    Platform service fee
    • Transaction fee
    • Platform commission fee
    • Commerce growth fee
    • Infrastructure fee
    • Marketing program fees
    Logistics fee
    • Logistics fee
    Promotion service fee
    • Affiliate commission fee
    1. Other notes
    • Invoices are uploaded into the system in every weeks.
    • If tax information is missing, sellers can add their tax information and invoices will be available for download
    • For Credit Note type of Invoices, sellers will not be able to export and download the supporting details Excel file.
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    • Example of a Credit Note:
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