SEA TikTok Shop Ads Guidebook

User Journey Summary

✅ Recommended Key Focus

Why Ads?

TikTok Shop Ads are crucial for TikTok Shop Account Managers and Creator Managers because they help drive sales, increase brand awareness, and optimize ad performance for businesses selling on the platform. To fully appreciate the strategic value of these ads, consider the following key benefits from a business perspective.
  • Accelerate Seller Growth, Boost Sales & Revenue
  • Enhances Visibility & Engagement
  • Competitive Advantage in the E-commerce Space
  • Customize ROI and Ads Budgets
  • Accelerate Seller Growth, Boost Sales & Revenue
TikTok Shop Ads leverage the platform’s advanced targeting tools, ensuring the right customers see the right products, leading to increased conversions and sales, aiding the sellers to achieve fast growth within a short period of time.
  • Enhances Visibility & Engagement
Since TikTok's algorithm favors engaging content, Shop Ads help seller businesses gain exposure and attract potential buyers by integrating shopping seamlessly into the user experience.
  • Competitive Advantage in the E-commerce Space
With TikTok Shop rapidly growing, brands leveraging ads early gain an edge over competitors who rely solely on organic traffic.
  • Customize ROI and Ads Budgets
With shop ads products provided on the platform, sellers can customize their ads ROI and budget based on recommendation .

TikTok Shop Ads Product

Announcement:Starting July 2025, GMV Max will be the default and only supported campaign type for TikTok Shop Ads. If you create ads using the Sales objective and TikTok Shop as your sales destination, you will no longer be able to create, edit or duplicate Live Shopping Ads, Product Shopping Ads or Video Shopping Ads.

2.1 TikTok Shop Ads Product Map

image

2.2 Available Shop Ads Type

Ad typePlatformFeatures
GMV MaxTTAM/Seller Center GMV Max is the latest automated shop ads product that helps merchants automatically optimize all ads & organic traffic to maximize TikTok Shop GMV.
Promote TikTok app Promote is a full-funnel, lightweight advertising tool found within the TikTok app.
Branding adsTTAM/Seller Center Focus more on long-term value, with a focus on increasing brand exposure, strengthening brand memory, conveying brand philosophy

TikTok Shop Ads Platform/ Business Tools

A thorough understanding of the advertising platform enables sellers to effectively resolve practical challenges encountered during campaign execution, enhance advertising performance, and drive growth in GMV.
Recommended SellersPlatform/Business toolsDescriptionSystem ScreenshotAccess
AllSeller CenterManage E-commerce business on TikTokimage
https://seller.tiktok.com/
AllTikTok Ads ManagerCreate ad campaigns, manage ad resources, monitor data, and optimize your advertisingimage
https://ads.tiktok.com/i18n/signup/
Cold-start/Scale-upTikTok Business Help Center(Highly recommend👍)FAQs, and links to contact support or submit a ticket, AI-assistedimage
https://ads.tiktok.com/help/?lang=en
AllTikTok Creative Center(Including TikTok Symphony)Discover creative resourcesTikTok Symphony: Symphony is a suite of generative AI solutions that elevates your TikTok content creation journey.image
TikTok Creative Center:https://ads.tiktok.com/business/creativecenter/pc/en?rid=1xpf71oqitm&utm_source=tiktokhelpcenter&utm_medium=article&utm_campaign=helpcenterTikTok Symphony:https://ads.tiktok.com/business/creativecenter/tools/tiktok-symphony/pc/en?rid=y7852sk14hm
Scale-up/MatureTikTok OneOne-stop destination for creative solutionsimage
https://ads.tiktok.com/creative

GMV Max 🔥🔥🔥

Click: Announcement:GMV Max Migration

4.1 What is GMV Max?

GMV Max is a powerful, automated marketing solution designed to make running successful TikTok Shop campaigns effortless. Powered by advanced automation and AI, it seamlessly integrates all available creatives at scale and optimizes campaign performance by identifying high-performing assets and scaling them effortlessly. With a focus on maximizing profitability, GMV max optimizes both paid and organic traffic for your TikTok Shop, all while minimizing the effort required.image

4.1.1 Top Features

Creative AutomationGMV Max creative automation automatically pulls in all eligible creatives, efficiently testing and scaling them faster than any human could, thanks to advanced automation. This ensures you can fully leverage your entire library of creative assets to maximize performance and discover what works best.
Delivery AutomationFiguring out what works on TikTok can be challenging. With Delivery Optimization, GMV Max automatically manages your ad groups—pausing underperforming ones and launching new ones—to drive more efficient results for your TikTok campaigns.
Budget ControlControlling your ad spend is crucial. With GMV Max, you always have clear visibility into the percentage of your TikTok Shop GMV being allocated to ads, ensuring you stay on budget while optimizing campaign performance.
Organic OptimizationIn order to maximize total GMV for the product(s) you're promoting with GMV Max, GMV max optimizes both paid and organic traffic. GMV Max aims to improve organic traffic for both content produced from your own handle, as well content produced from your affiliates.

4.1.2 How it works

  1. Products promoted in GMV Max campaigns cannot be used in Standard Shop Ads (VSA/PSA). Therefore, for advertisers wishing to promote products in GMV Max, all ads featuring the said product must be paused. Advertisers can pause all ads featuring said product during the GMV Max campaign creation phase. They will see a pop-up to pause all existing ads featuring that product.
  2. Product GMV Max requires a high volume of creative velocity, advertisers must be able to produce high quality video assets and product images (for their product listing). Product GMV Max automatically selects ad formats (VSA or PSA) and positions them in various ad placements to reach potential customers, including in-feed, search, ShopTab and more. On the premise of achieving the ROI goal, it will optimize the GMV of the promoted products to their maximum extent.
  3. Product GMV Max can automatically retrieve videos with product anchor links from available TikTok accounts, as well as Spark Ads posts with product anchor links that are uploaded into the ad account to be used as ad creatives. In auto-select mode, it can also leverage videos that have been used in VSA, even if they don't have product anchor links (including ads only videos)
  4. GMV Max helps improve the organic traffic of both seller videos and affiliate videos. Affiliate videos receive a commercial content label, and if you choose, you can label your seller videos with a branded content toggle.
Ad lever
Automated?
Notes
Creative selection
Automated ✅GMV Max leverages all available creatives automatically and deploys them in form of a single, automated campaign, which does not require any operational inputs from the client.
  • All creatives with a product link will be considered for GMV Max campaigns
  • In order for creatives to be used as ads, they must have ad authorization. Authorization can happen via Spark Codes or ACA. Please see here for more authorization methods

Manual vs Auto select Videos

It is strongly recommended to use Auto-select in GMV Max to maximize campaign performance. Please keep in mind that if an advertiser would like to see which videos will be included in their GMV max campaign, there is no effective way to see this until after the campaign launches. That is because there are several video types that will not populate in the Manual Select window that are included in Auto-select campaigns.
  • Auto-select
    • No video usage limit in campaigns
    • Automatically utilize existing videos as well as future posted ones, conducting automated exploration
    • Use of single and multi-product anchor videos
    • ACA videos can be used
    • Ability to utilize high-quality videos previously used in VSA for corresponding products, even if they lack product anchors (including ads only videos)
  • Manual-select
    • Video usage cap. Each campaign can use a maximum of 50 videos
    • Videos still require manual addition or removal
    • Use of single and multi-product anchor videos
    • ACA videos can be used
    • No ability to utilize videos that don't have product anchors
Affiliate Mass Authorized Videos
Automated ✅GMV Max automatically fetches creatives that have been mass authorized from affiliates, from both Open Plan These videos are utilized and tested in GMV max
Targeting
Automated ✅GMV Max automatically targets users that will maximize GMV
Ad Format
Automated ✅GMV Max creates VSA and PSA ad formats in a single campaign and automatically decides where to place them
Ad Placement
Automated ✅GMV Max creates VSA and PSA ad formats in a single campaign and automatically decides where to place them
Budget allocation
Automated ✅GMV Max controls the budget allocation and spend in order to ensure that the ROI target is attained.
Campaign optimization
Automated ✅GMV MAx manages the entire campaign optimization without close to zero from advertisers
Creative removal
Manual ❌ If choses an Auto-selection option, they can further refine their creatives by removing creatives from their campaigns
Max delivery
Manual ❌ Clients can set their budget to be spent on maximum delivery instead of target ROI. This delivery method maximizes budget consumption and is available on the product level.
Customized posts
Manual ❌ Clients can add additional posts to their GMV max campaigns by leveraging customized posts. Customized posts require clients to upload organic content to their TikTok account in order to be selected during the customized post process.
Creative Boost
Manual ❌Creative Boost is a feature within Product GMV Max that lets sellers allocate an extra daily budget to manually promote specific videos they believe are high-potential but under-delivered.
Product selection
Manual ❌ Advertisers select which products they want to promote in GMV Max
ROI setting
Manual ❌ Advertisers set their ROI target, pre-filled guidance is provided by the platform. The pre-filled ROI guidance is based on Advertiser's historical data and industry benchmarks
Budget setting
Manual ❌ Advertisers set their campaign budget, pre-filled guidance is provided by the platform.

4.1.3

Advantages
GMV Max is Shop Ads latest automated advertising product that helps merchants automatically optimize all ads & organic traffic to maximize TikTok Shop GMV .
  • Core advantage 1: Automated intelligent delivery ; for all ad places, automatically pull all material delivery, automatic material granularity budget control, maximize payment placement efficiency
  • Core Advantage 2: Natural Traffic and Advertising Traffic Global Collaboration ; By Disturbing Natural Sorting, Give Merchants More Natural Exposure and Promote Natural GMV Growth
  • Core Advantage 3: Exclusive rights : commission is included in the advertising bid, exclusive QCPX coupons, automatic compensation

4.1.4 Product GMV Max/Live GMV Max

A. Resources

FeatureDetailsDoc
Product GMV MaxAbout Product GMV Maxhttps://ads.tiktok.com/help/article/about-product-gmv-max?lang=en
How to set product GMV Max[External] Product GMV Max campaign creation guide
Tips to measure product and video quality in your Product GMV Max campaignhttps://ads.tiktok.com/help/article/tips-to-measure-product-and-video-quality-in-your-product-gmv-max-campaign?aadvid=7508652048934993927&lang=en
How to view reporting for your Product GMV Max campaignhttps://ads.tiktok.com/help/article/how-to-see-reporting-for-your-product-gmv-max-campaign?lang=en
About bulk creative exclusion filters for Product GMV Maxhttps://ads.tiktok.com/help/article/about-bulk-creative-exclusion-filters-for-product-gmv-max?lang=en
Tips to measure product and video quality in your Product GMV Max campaignhttps://ads.tiktok.com/help/article/tips-to-measure-product-and-video-quality-in-your-product-gmv-max-campaign?aadvid=7508652048934993927&lang=en
Live GMV MaxAbout Live GMV Maxhttps://ads.tiktok.com/help/article/about-live-gmv-max?lang=en
One pagerTikTok Shop Ads - LIVE GMV Max 1-Pager [External_EN].pdf
Why Live GMV Max?https://docs.google.com/presentation/d/16AwkP2UW7b8iU3DDXMrnCk2wHui0sy2dxFW7DfpTmq8/edit?slide=id.g2660c1f9a19_0_28#slide=id.g2660c1f9a19_0_28
PlaybookLIVE GMV Max 产品 Playbook
How to update a video in your LIVE GMV Max campaignhttps://ads.tiktok.com/help/article/how-to-update-a-video-in-your-live-gmv-max-campaign?lang=en
About Auto Remix for LIVE GMV Maxhttps://ads.tiktok.com/help/article/about-auto-remix-for-live-gmv-max?lang=en

B. Ad Format & Placement

Product GMV MaxAd format/placementTikTokFeedTikTokSearch ResultShop TabRecommendationShop TabSearch ResultTokopedia (ID only)RecommendationTokopedia (ID only)Search Result
Product Card
(PSA)
image
image
image
image
Video Card
(VSA)
image
image
image
image

4.2 Why GMV Max?

4.2.1 GMV Max Pitch Deck

https://docs.google.com/presentation/d/1wsffi2rZBSYj4nML_s5dz1RNkAaiqlkMsi1cnxpnMyk/edit?slide=id.g3273d52c4fd_1_4012#slide=id.g3273d52c4fd_1_4012image

4.2.2 Why is it important for our customers?

  1. Get the more out of your TikTok Shop Content: GMV Max fetches all available TikTok Shop creatives, including affiliate creative, and deploys them in the form of a single, automated paid advertising campaign
  2. No more guesswork: GMV max automates the end to end campaign creation and optimization, making it easy and seamless to launch a paid advertising campaign
  3. Increase your TikTok Shop Sales: GMV Max helps maximize your total sales including organic, providing your TikTok Shop with incremental GMV that would not otherwise be attainable

4.2.3 How is GMV Max better for our customers?

  1. Easy campaign set-up and optimization : Select the products, an ROI target, and your budget, and leave the rest to be automated.
  2. Spend budgets more efficiently: Maximize results without overspending driven by cost controlling bidding models.
  3. Maximize Shop revenue: GMV Max focuses on growing your bottom line, with incremental revenue as the key metric for business growth.
  4. Improve traffic from all content: GMV Max optimizes all TikTok Shop traffic sources to maximize ROI and provides a holistic view of performance.

4.2.4 Customer Base and Advantages

Customer baseAdvertising targetDegree of adaptationGMV Max Exclusive BenefitsGMV Max AdvantagesCustomer's main operational requirements
Ordinary advertising merchantsProduct☆☆☆☆☆
  • Active automatic compensation when ROI does not meet the target
QCPX - Merchants who advertise GMV Max have the opportunity to receive vouchers provided by the platform, which can improve advertising conversion efficiency and drive ad delivery.
  1. One-click selection of all videos, the system helps merchants make selections in the materials;
  2. One-click general advertising all ad placement, automatically matching the best traffic;
  3. Automate the creation and management of advertising plans, no need to stack infrastructure, maximize ad delivery
  4. Optimize organic traffic; give merchants more organic exposure by perturbing ranking to promote organic GMV growth
  1. [Online] View product and video reports to understand product and video effects.
  2. [Online] Increase ad spending and boost GMV during big promotions.
LIVE☆☆☆☆
  1. Automatically use video-to-live footage to significantly improve drive ad delivery.
  2. Automate the creation and management of advertising plans, no need to stack infrastructure, maximize drive ad delivery
  3. Optimize natural traffic; give merchants more natural exposure by perturbing natural sorting to promote natural GMV growth
  4. Data attribution and reporting are consistent with Seller Center's operating data, clearly showing the GMV increment between LIVE dimensions
  1. [Planning] View the Video to live video effect in LIVE, you can select and exclude videos
  2. [Under development] Marketing account can be authorized and created with one click
[Planning] Shallow targets can be placed (viewer retention)
Merchants with Refined Operation Ads (more than 50 new advertising plans per day)Product☆☆☆☆
  1. Optimize natural traffic; give merchants more natural exposure by perturbing natural sorting to promote natural GMV growth
Automation improves placement efficiency and saves manpower
  1. [Online] Give a budget for the new product and test the effect of the new product.
  2. [Online] Boost for videos and explore video effects
  3. [Online] Increase advertising consumption and boost GMV during big promotions.
  4. [Online] Manually add custom videos and add product anchor
LIVE☆☆☆
  1. Optimize natural traffic; give merchants more natural exposure by perturbing natural sorting to promote natural GMV growth
/
Never advertised/almost never advertised to advertising merchantsProduct☆☆☆☆☆
  1. Simple creation, one-click optimization of products, materials, ad places, and ultra-low learning costs
  2. Automate the creation and management of advertising plans to save manpower
  3. The system recommends suitable products and ROI-based bidding based on industry conditions
  4. Target ROI mode, ROI controllable
Data attribution and reporting are consistent with Seller Center's operating data, seamlessly understood
  1. [Planned] Disclose the incremental effect after investing GMV Max
[Planned] AIGC production video material
LIVE☆☆☆☆☆
New merchants in the ShopProduct☆☆☆☆☆
  1. One-click general advertising Feed/Shop Tab/search ad place, general advertising Video and Product card genres, low-cost start-up advertising without video materials
  2. Batch authorization of influencer materials can be set, and the materials will be automatically added and used after production.
LIVE☆☆☆☆
  1. Advertising and organic traffic synergy, easier to bring in new users
  1. [Planned] AIGC production video material
Merchants who need multiple agents for horse racingNot suitable

GMV Max Campaign Strategies 📌📌📌

Position - Cold-start/Scale-up/Mature
+Checkbox

5.1 How to evaluate performance (All Stages)

  • GMV Max leverages all available creatives automatically and deploys them in form of a "super campaign", which does not require any operational inputs from the seller
  • GMV Max optimizes organic delivery in addition to paid ad traffic, providing advertisers with incremental GMV that would not otherwise be attainable without GMV max.
As a result, all orders generated from promoted products, including those from organic content and affiliate orders, will be counted as GMV Max.Based on this unique attribution method of GMV for Product GMV Max, we suggest sellers to compare the total non-LIVE GMV before and after implementing Product GMV Max to ascertain any incremental GMV. However, do not draw comparisons between the GMV of Product GMV Max and Ads GMV of VSA/PSA, as these two metrics are attributed differently.
VSA/PSA GMV
Product GMV Max GMV
Attribution Window
7 days
Real-time, when campaign is active
Attribution Method
7-day click & 1-day view
Shop Level
1-day click
Product Level
Including Organic GMV or not
NO
YES

5.1.1 Check the total non-LIVE GMV of promoted products

  1. Log into the Seller Center, and click Data Compass -> Product
  2. Modify the metrics to display the GMV and LIVE GMV of the products, and you can obtain the non-LIVE GMV by calculation
    • The non-LIVE GMV here excludes the platform price subsidy and should be lower than the GMV that you can obtain from the ads dashboard, which includes the platform price subsidy
image
  • You can also check the SKU orders of selected product in this dashboard, which should be equal to the SKU orders what you can obtain from the ads dashboard (Orders and SKU
    image
    1. Change the time window to check if there is an incremental GMV for promoted products before and after implementing Product GMV Max
      • *Note: Organic GMV naturally fluctuates over time. Consequently, sellers may notice a decrease in non-LIVE GMV when organic GMV drops, particularly after promotional periods. If there is a significant dip in organic GMV, the overall non-LIVE GMV will inevitably decline as well. For this reason, such periods are not ideal for evaluating the effectiveness of Product GMV Max, as it could lead to the mistaken perception that the ads are ineffective, when in fact the decline is due to a decrease in the organic GMV of the product.

    5.1.2 No incremental GMV? Check whether the ROI target/Budget setting is appropriate

    Some sellers have reported that they didn't get incremental GMV after implementing Product GMV Max. The common reasons are:
    1. Set an ROI target which is higher than the recommended value (historical level), which negatively impacts ad performance. It's normal to observe reduced spending when increasing the ROI target.
    2. Set a low budget, resulting in ads not running to their full potential.
    Recommended ROI target = historical non-LIVE GMV of products / historical ads cost spent on products
    • Based on this formula, you can understand that actually (1/ROI target) is the marketing cost rate of products. If you haven't run ads before and don't have historical data, you can set the ROI target based on the marketing cost rate you want
    You can lower the ROI target if a higher marketing cost rate is acceptable. Normally, lowering the ROI target results in a higher cost & total non-LIVE GMV. But if you set a ROI target that is higher than the historical level, it's normal to see reduced spending and GMV but get a lower marketing cost rateRecommended budget = 2 * historical non-LIVE GMV of products / ROI target
    • Please provide 100% more budget to ensure there is room for non-LIVE GMV growth
    • However, be aware that the budget will only be fully utilized if the ROI target is achieved. It's common to see a low Budget Utilization rate, particularly when you set a high ROI target.
    Please increase the budget on time and always keep the budget consumption rate below 80%

    5.1.3 Compare the performance of Product GMV Max with VSA/PSA

    In some situations, sellers just want to compare the performance of Product GMV Max with VSA/PSA. They can calculate the ROI of VSA/PSA and compare it with the ROI of Product GMV Max. However, do not compare the ROAS of VSA/PSA with the ROI of Product GMV Max. As we mentioned, Ads GMV is attributed differently, ROAS cannot be compared with ROI.
    VSA/PSA
    Product GMV Max
    ROAS
    Ads GMV / Ads Cost
    -
    ROI
    non-LIVE GMV of promoted products / ads cost spent on promoted products
    Ads GMV / Ads Cost
    Sellers can obtain the non-LIVE GMV of products on Seller Center following the guidance described earlier and easily calculate the ROI of VSA/PSA. Some sellers run VSA/PSA and Product GMV Max concurrently, but for different products. They too can calculate the ROI of the products in VSA/PSA and compare it with the ROI of Product GMV Max. Even though the products are different, we can determine which ads are more efficient by comparing the ROI. As 1/ROI is the marketing cost rate, a higher ROI always signifies higher efficiency.

    5.2 Best Practices(Onboarding/Cold start Stage)

    Lever
    Best Practice
    ROI Target
    • Set a reasonable ROI target based on historical performance. Sellers can directly follow the recommended ROI which will be given during the campaign creation.
    Budget
    • Set a budget that is 1.5-2x your BAU budget on VSA/PSA
    Product selection
    • Try to use all products or select top-selling products to run Product GMV Max
    • Group products with similar ROI target in the same campaign
    Optimization
    • If the spending is too slow after monitoring for an entire day, consider decreasing the ROI target slightly and adding more high-quality creatives.
    • If the spending is too fast after monitoring for an entire day, you can increase campaign budget or increase the ROI target if it is not their actual goal - reminder that fast spending means your campaign is performing well!
    • Avoid changing ROI target too frequently, recommended not to change more than once per day
      • GMV Max achieves the ROI goal on a daily basis. It's normal to experience low ROI in the morning and high ROI in the afternoon, or vice versa. Frequent adjustment of the ROI target can hinder the ad system's learning process. For each set ROI target, it's advisable to run the campaign for at least 3 full days to gather relatively accurate data before making any adjustments.
    Creative
    • Use auto-select instead of manual select to leverage all videos automatically, and remove videos after campaign launch
      • We strongly recommend leveraging automatic selection. Follow the guide under "creative selection" to see different ways to have more control of your Ad Content
    • Authorize affiliate videos for Product GMV Max to get better results
    Bidding
    • Leverage Target ROI if you have a fixed target ROI
    • Leverage Maximum Delivery if you know how much I want to spend on GMV Max
      • Please note that Max delivery does not optimize towards an advertiser's target ROI and some degree of ROI fluctuations should be expected.
    • Leverage Creative Boost if you belive some creatives are high-potentail but underutilized by the system
      • Please note that over 80% of the extra budget will be spent, but ROI is not guaranteed.
    • Leverage Target ROI with a lower ROI if you know how much GMV I want to achieve
      • Follow the new tiered ROI recommendation
    Manual vs Auto select VideosIt is strongly recommended to use Auto-select in GMV Max to maximize campaign performance. Please keep in mind that if an advertiser would like to see which videos will be included in their GMV max campaign, there is no effective way to see this until after the campaign launches. That is because there are several video types that will not populate in the Manual Select window that are included in Auto-select campaigns.
    • Auto-select
      • No video usage limit in campaigns
      • Automatically utilize existing videos as well as future posted ones, conducting automated exploration
      • Use of single and multi-product anchor videos
      • ACA videos can be used
      • Ability to utilize high-quality videos previously used in VSA for corresponding products, even if they lack product anchors (including ads only videos)
    • Manual-select
      • Video usage cap. Each campaign can use a maximum of 50 videos
      • Videos still require manual addition or removal
      • Use of single and multi-product anchor videos
      • ACA videos can be used
      • No ability to utilize videos that don't have product anchors

    5.3 Advanced Campaign Optimization Plan(Scale-up Stage)

    As GMV max is entirely automated, there are few optimization levers an advertiser can pull. The idea with GMV max is that by automating the optimization for clients, clients now have more time to focus on creatives.
    Lever
    Methods
    Value and why it works
    1. Add high quality creatives
    PaidEach campaign essentially creates many ad groups and designates a handful of creatives to those ad groups. Those creatives are tested and optimized in real time against different audiences, bids, placements, and formats. Just like with custom VSA ads, campaigns need to continuously have fresh creatives in order to avoid creative fatigue
    1. Lower ROI target
    PaidIn order for a campaign to scale, it must be meeting the ROI target defined by the client. When campaigns stop spending, its likely that if the campaign were to spend more, the ROI target would be jeopordized. In order to avoid this, the campaign stops spending. By lowering the ROI target, campaigns have more room to spend at a lower return, and therefore campaign spending picks up.
    1. Turn on Promotion Days
    PaidEmpower sellers to lower ROI targets during key promotion periods in order to boost GMV and maximize overall shop profit.
    1. Use Maximum delivery
    Paid Test of Maximum delivery on specific products that are generating lower sales than expected. Please note that Max delivery does not optimize towards an advertiser's target ROI and some degree of ROI fluctuations should be expected.
    1. Use Creative Boost
    PaidAllocate extra daily budget to manually promote specific videos advertisers believe are high-potential but under-delivered. Note that over 80% of the extra budget will be spent, but ROI is not guaranteed.
    1. Increase product attractiveness
    Merchandising(organic)The more attractive a product is to a consumer in terms of pricing, the more sales will happen. When organic GMV increases, the ROI attainment is higher, and therefore the campaign has more room to spend while maintaining profitability.
    1. Increase organic content
    OrganicWhen there is more organic content in the ecosystem, it's likely that more sales will happen. When organic GMV increases, the ROI attainment is higher, and therefore the campaign has more room to spend while maintaining profitability.

    Performance Optimization Guide🎯

    6.1 Product GMV Max

    6.1.1 PGM Self Debug SOP

    A. Set-up trouble shooting

    1. Lack Access
    • Access to operate shop officia🔎l TikTok account and Shop Ads tab in Seller Center (Shop Admin Role)
    • Access to operate the ad account and linked TikTok accounts in Business Center (BC Admin Role)
      • Ensure that all linked TikTok accounts are assigned to the user with advertising permissions
    • To run Product GMV Max in Seller Center, a user would need:
      image
      1. Product Unavailable
      • Due to factors such as violations or out-of-stock issues, products that are unavailable on the e-commerce side cannot be used to create ads
      • If you turn off the original campaign and notice the product status is unavailable when creating a new one, please wait around 5 minutes for the system to release the product from the old campaign
      • In other situations, raise an issue to your sales rep with the affected Product ID

      B. Performance Troubleshooting

      1. Poor ROI Achievement
      This content is only supported in a Feishu Docs
      1. Low Spending
      This content is only supported in a Feishu Docs

      6.1.2 BAU Best Practice (BAU period)

      LeverBest Practice
      Product Selection
      1. Try to use all products
        • Maximize delivery to obtain more GMV
        • Monitor data for the entire shop to see incremental GMV directly
      2. Select well-selling products to see solid results
        • The larger the original GMV, the more incremental GMV will be obtained after use
        • Even if non-well-selling products' GMV spikes by 50%, the small scale can easily be lost amongst daily GMV fluctuations, obscuring the increase
      ROI & Budget Setting
      1. Set an appropriate ROI target to maximum delivery
        • Appropriate ROI target = Historical non-LIVE GMV of products / Historical ad cost spent on products. You can just follow the recommended ROI which is calculated in this way
        • Based on this formula, you can understand that actually (1/ROI target) is the marketing cost rate of products. If you haven't run ads before and don't have historical data, you can set the ROI target based on the marketing cost rate you want
        • You can lower the ROI target if a higher marketing cost rate is acceptable. Normally, lowering the ROI target results in a higher cost & total non-LIVE GMV. But if you set a ROI target that is higher than the historical level, it's normal to see reduced spending and GMV but get a lower marketing cost rate
      2. Set a sufficient budget to maximum delivery
        • Recommended budget = 2 * Historical non-LIVE GMV of products / ROI target, provide 100% more budget to ensure there is room for non-LIVE GMV growth. You can just follow the recommended budget
        • However, be aware that the budget will only be fully utilized if the ROI target is achieved. It's common to see a low Budget Utilization rate, particularly when you set a high ROI target.
        • Please increase the budget on time and always keep the budget consumption rate below 80%
      3. Do not change the ROI target too frequently, no more than once per day
        • Product GMV Max achieves the ROI goal at the day level. You may experience low ROI in the morning, but high ROI in the afternoon. This is because ads will conduct more exploration actions in the morning. Please don't increase the ROI target when you see low ROI until the day ends
        • Frequent adjustment of the ROI target will make it difficult for the ad system to learn. For each set ROI target, you should at least run for two full days to get relatively accurate data before making adjustments
      Creative Suggestions
      1. Use auto-select videos instead of manual selection
        • Manual selection is highly limited. It excludes the use of multi-anchor videos and ACA videos, and the system won't automatically explore creatives to get better performance or distribute budgets across creatives to achieve a higher efficiency. Learn more
        • It is strongly recommended to use Auto-select in GMV Max to maximize campaign performance
      2. Authorize affiliate videos for ads to get better results
        • Affiliate videos often have better quality, leading to better ad performance, especially videos with good performance on organic side. This can also make Product GMV Max's signal synergy-based enhanced delivery more efficient, bringing more incremental GMV
        • What's more, orders from affiliate videos require an additional commission fee. You can appropriately raise the ROI target to compensate for this part of the commission expenditure. The increase would mainly depend on the percentage of affiliate GMV and the commission rate
      3. Post more videos with a product anchor link in your own TikTok accounts
        • Golden rule: More videos, more GMV
        • You can add more creatives by the following actions.
          • Post videos with product anchor links in Tiktok Official Account, TikTok Business Accounts or Available TikTok Accounts in the Shop's Seller Center
          • Add more TikTok accounts with videos that have product anchor links into the shop's Seller Center (e.g. Influences' TikTok Accounts, Shop Marketing TikTok Accounts)
          • Add more Spark ads posts with product anchor links into the Creative Library on TTAM of the selected ad account that is running Product GMV Max (e.g. Influencers' TikTok Posts)

      6.1.3 Mega Sales Best Practice (Campaign period)

      A. Determine Client's Primary Goals

      Client Mindset I have a fixed target ROI
      I know how much I want to spend on GMV Max during the Mega Sale
      I know how much GMV I want to achieve during the Mega Sale
      Client's Main Goals
      1. To deliver as much as possible and achieve the highest GMV, while maintaining a desired ROI
      1. To spend a fixed amount of budget, allowing some ROI fluctuation
      1. To hit a certain GMV, being more flexible with ROI or budgets
      While all clients may want 1. Good ROI 2. Strong budget consumption 3. Good GMV, it is not realistic to expect the system to fulfill all. Hence, determining the primary client goals before making any Mega Sale day suggestions is of high importance. I have a fixed target ROI on GMV Max
      • Client profile: For clients who deliver as much as possible and achieve the highest GMV, while maintaining a desired ROI
      ROI
      Budget
      • Set the ROI goal according to your target
      • Set a high campaign budget (at least 3-4x more than BAU) to ensure continued delivery
      • Product GMV Max
        • Continuously produce and post new creatives with product anchor links. The campaign performance is largely dependent on the number and the quality of creatives
        • Authorize affiliate videos for Product GMV Max if they haven't been used yet
        • Increase product competitiveness in the market, such as lowering prices if possible, etc
      • What can enable my campaign to spend more & maximize results on Mega Sale without changing the target?
        I know how much I want to spend on GMV Max during the Mega Sale
        • Client profile: For clients who want to spend a fixed amount of budget on Shop Ads, allowing some ROI fluctuation, likely those who have already signed packages with TTS and have to fulfill spending obligations
        ROI
        Budget
        • Adjust your ROI goal according to your target cost and expected GMV growth as instructed below
        • Minimally set a budget that is the desired amount to spend on that day
        • Set a high campaign budget (at least 3-4x more than BAU) to ensure continued delivery
        • Lowering the ROI target can increase spending on Product GMV Max. Sellers can lower the ROI target on the day of the sales and observe cost changes over the next 2-3 hours to decide whether to further reduce the ROI to increase spending
        • Product GMV Max
          Take note that the above are temporary solutions and we will work on a long-term solution for sellers to ensure higher budget consumption. [NEW] Max delivery bidding strategy
          • Phase 1: Backend testing, since Aug 20th
            • Available on the backend for allowlisting
            • Sign-ups are now unlimited in open beta. Please sign your advertiser up. The campaign will be allowlisted for the Max delivery as soon as possible, likely within 1 working day
          • Phase 2: Frontend testing, since Oct 29
            • Registration has not yet started
          • Highly recommended for advertisers who wish to maximise budget consumption during Mega Sale Days
          • Based on the given budget within the campaign, advertisers can expect at least 80% budget consumption rate for the given time period
          • Target ROI is no longer guaranteed. Budget consumption will be the campaign's first priority, consistent with TTAM's Maximum Delivery bidding, with the goal to maximise gross revenue while fully spending the budget
          • Feature timeline:
            I know how much GMV I want to get during the Mega Sale Client profile: For clients who have a clear GMV goal to hit during the Mega Sale period, and are willing to adjust budgets & ROI as needed to achieve it
            ROI
            Budget
            • Adjust your ROI goal according to your historical GMV trend (as demonstrated below)
            • Minimally set a budget that corresponds to the expected ad cost below
            • Still recommended to set a high campaign budget (at least 3-4x more than BAU) to ensure continued delivery
            Take note that the above are temporary solutions and we will work on a long-term solution for sellers to achieve GMV goal. [NEW] Tiered ROI Target Recommendations
            • No testing stage, GA estimated on November 4th
            • Based on historical data, we will provide three tiers of ROI targets, each with an estimated GMV that can be achieved under the corresponding target
            • Whenever you choose the highest or lowest ROI targets, we will provide three new tiered targets again to help you further adjust your goals and achieve GMV goal
            • Feature timeline:

              B. Emphasize Mega Sale Best Practices

              • Limited stock for good-performing products can heavily impact GMV Max's scalability
              • Limited creatives may result in creative fatigue and stagnant ad performance
              • For LIVE GMV Max, recommend creating video creatives which invite users into the liveroom
              • Aggressive platform discounts on other platforms may lead to lower CVR% on TikTok Shop
              • Take note of TikTok Shop policies and avoid moderation policy violations on product level which may result in ad rejections
              • Ensure high and stable amount of inventory, particularly for top-performing products
                • Maintain a good variety and amount of creatives
                  • Ensure price competitiveness across platforms for key sales seasons, particularly for new shops

                    6.2 Live GMV Max

                    6.2.1 LGM Self Debug SOP

                    A. Set-up troubleshooting

                    • If you are not able to select a TikTok Identity to run LIVE GMV Max, ensure to activate Mutually Exclusive Ads Deactivation
                    1. Mutually Exclusive Ads Deactivation can be activated during the process of setting up the primary account, whether the seller has not set up a primary account yet, or wants to set up a new primary account.
                    This feature allows sellers to instantly turn off conflicting TTAM campaigns (VSA/PSA/LSA) across all ad accounts with one single click, via the seller center ad creation page, instead of manually turning them off on TTAM.

                    1. If Mutually Exclusive Ads Deactivation hasn't been activated in the primary account, it can be activated during the process of creating GMV Max campaigns.

                    1. Once Mutually Exclusive Ads Deactivation is active, sellers can choose the official TikTok account to run LIVE GMV Max. Upon clicking 'publish', a notification will appear with a list of mutually exclusive ads that will be turned off, asking the seller to double-confirm.

                    However, Mutually Exclusive Ads Deactivation will not be effective when selecting non-official TikTok accounts as the LIVE source.

                    B. Performance Troubleshooting

                    1. Poor ROI Achievement

                    This content is only supported in a Feishu Docs

                    This content is only supported in a Feishu Docs

                    1. Low Spending

                    This content is only supported in a Feishu Docs

                    LeverBest Practice
                    ROI Target
                    • Set a reasonable ROI target based on historical performance. Sellers can directly follow the recommended ROI which will be given during the campaign creation. Note that is the the highest Target ROI that is recommended and sellers are advised to follow the recommended or lower.
                    Note that the recommended ROI is currently given based on historical performance and ad cost
                    • E.g. For LIVE GMV Max, past 7 days TikTok ID LIVE GMV is $1000 USD, past 7D LSA ad cost is $50 USD
                      • Recommended ROI on LIVE GMV Max: $1000/$50 = 20
                    Budget
                    • Set a high campaign budget to ensure continued delivery. Reminder that the budget won’t be fully utilized unless the target ROI can be met. Sellers can follow the recommended budget which will be given during the campaign creation.
                    Optimization
                    • If the spending is too slow after monitoring for an entire day, consider decreasing the ROI target slightly and adding more high-quality creatives.
                    • If the spending is too fast after monitoring for an entire day, you can increase campaign budget or increase the ROI target if it is not their actual goal - reminder that fast spending means your campaign is performing well!
                    • Avoid changing ROI target too frequently, recommended not to change more than once per day
                    Liveroom selection
                    • Select a good-performing liveroom (TikTok Account) to run LIVE GMV Max which goes LIVE regularly for optimal results, ideally one with >$1000 USD GMV in the last 7 days
                    Creatives
                    • As video-to-LIVE creatives are automatically used for LIVE GMV Max, we recommend regularly uploading videos which direct users to the LIVE / videos which feature products that will be promoted in the liveroom
                    • Campaign period

                    6.2.2 Mega Sales Best Practice

                    A. Determine Primary Goals

                    Client Mindset I have a fixed target ROI
                    I know how much I want to spend on GMV Max during the Mega Sale
                    I know how much GMV I want to achieve during the Mega Sale
                    Client's Main Goals
                    1. To deliver as much as possible and achieve the highest GMV, while maintaining a desired ROI
                    1. To spend a fixed amount of budget, allowing some ROI fluctuation
                    1. To hit a certain GMV, being more flexible with ROI or budgets
                    While it is common to want 1. Good ROI 2. Strong budget consumption 3. Good GMV, it is not realistic for the system to fulfill everything. Hence, determining your primary goals before the Mega Sale day is of high importance. I have a fixed target ROI on GMV Max
                    • Client profile: For clients who deliver as much as possible and achieve the highest GMV, while maintaining a desired ROI
                    Bidding Strategy
                    Budget
                    • Target ROI
                    • Set the ROI goal according to your target
                    • Set a high campaign budget (at least 3-4x more than BAU) to ensure continued delivery
                    • Follow liveroom best practices and compare performance between hosts to increase the attractiveness of the LIVE. The campaign performance is largely dependent on the quality of the liveroom
                    • Post more videos which feature products shown in the livestream and invite users to join the LIVE. Video-to-LIVE creative feature will automatically be applied on your campaigns
                    • What can enable my campaign to spend more & maximize results on Mega Sale without changing the target?
                      I know how much I want to spend on GMV Max during the Mega Sale
                      • Client profile: For clients who want to spend a fixed amount of budget on Shop Ads, allowing some ROI fluctuation, likely those who have already signed packages with TTS and have to fulfill spending obligations
                      Bidding Strategy
                      Budget
                      • Maximum Delivery
                      If prefer to stick to Target ROI - Adjust your ROI goal according to your target cost and expected GMV growth
                      • Minimally set a budget that is the desired amount to spend on that day
                      • Set a high campaign budget (at least 3-4x more than BAU) to ensure continued delivery
                      I know how much GMV I want to get during the Mega Sale Client profile: For clients who have a clear GMV goal to hit during the Mega Sale period, and are willing to adjust budgets & ROI as needed to achieve it
                      ROI
                      Budget
                      • Adjust your ROI goal according to your historical GMV trend (as demonstrated below)
                      • Minimally set a budget that corresponds to the expected ad cost below
                      • Still recommended to set a high campaign budget (at least 3-4x more than BAU) to ensure continued delivery

                      B. Other Mega Sale Best Practices

                      • Limited stock for good-performing products can heavily impact GMV Max's scalability
                      1. Limited creatives may result in creative fatigue and stagnant ad performance
                      2. For LIVE GMV Max, recommend creating video creatives which invite users into the liveroom
                      1. Aggressive platform discounts on other platforms may lead to lower CVR% on TikTok Shop
                      1. Take note of TikTok Shop policies and avoid moderation policy violations on product level which may result in ad rejections
                      2. Ensure high and stable amount of inventory, particularly for top-performing products
                        • Maintain a good variety and amount of creatives
                          1. Ensure price competitiveness across platforms for key sales seasons, particularly for new shops

                            GMV Max Metrics Explanation

                            • Cost: The total amount you've spent on your ads during its schedule.
                            • Orders(SKU): The number of individual SKU orders completed during the GMV Max campaign.
                            • Cost per order: The average cost incurred for each order placed. (cost/orders)
                            • Total gross revenue: The total gross revenue of TikTok Shop orders attributed to your campaign. It's the amount the user pays, plus TikTok Shop price subsidies provided to the user (doesn't include shipping subsidies & tax).
                            • ROI: The total return on investment (ROI) from all TikTok Shop orders attributed to your campaign. (total gross revenue/cost)
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                            GMV Max Showcase

                            8.1 One Pager

                            imageimageimageimage

                            Help/Q&A

                            For general questions, please try to use our Business Platform to find more answers.

                            9.1 Troubleshooting

                            https://bytedance.larkoffice.com/sync/GuBcdjjResVFOQbo0VBlIsjQgQf

                            9.2 System Abnormality Issue

                            If experiencing any of the below issues, please contact AM to submit an Athena Ticket or click Help in Help Centerimageimage
                            • Reporting metrics/attribution discrepancies
                            • Extended periods of ROI target underachievement (<80% achievement)
                            • Issues with GMV Max campaign reporting or visibility in 3M
                            • Adoption of scaling best practices (e.g., lowering target ROI) without the expected results
                            • GMV Max campaign failing to spend (no spend recorded or suddenly stops spending)
                            • Bugs or UI issues in Seller Center or TTAM

                            9.3 Talking Points

                            Blended Performance Data
                            Why don't you split out paid and organic performance?
                            I would like to see paid and organic performance separately.
                            GMV Max optimizes all TikTok Shop traffic sources—paid, organic, and affiliate—to drive better overall performance and maximize ROI for your shop or products. As a result, GMV Max reports blended data, providing a holistic view of your shop's performance. While many advertisers praise GMV Max for its effectiveness, some have noted that adjusting to blended reporting can take time. It's important to be aware of this when testing GMV Max, so you're fully prepared for the reporting structure.
                            Attributing Organic Data
                            Why does GMV Max attribute organic data
                            GMV Max optimizes all TikTok Shop traffic sources—paid, organic, and affiliate—to drive better overall performance and maximize ROI for your shop or products. It does this by optimizing paid optimizing paid and organic traffic for your TikTok Shop to drive profitable results for your business and improve the overall bottom line. As a result, GMV Max reports blended data, providing a holistic view of your shop's performance.
                            My performance isn't as expected
                            How can I tell if GMV Max is performing?
                            (*This talk track can also be paired with "I'm not spending as much as I would like to")
                            Unlike other ad solutions that focus solely on maximizing ROAS, GMV Max is designed to improve your business's overall bottom line. Therefore, the key metric for evaluating its performance is incremental GMV. This can typically be measured by comparing your GMV before and after running GMV Max. This approach ensures you're tracking the real impact on your business growth.
                            I'm not spending as much as I would like to
                            I would really like to maintain this performance and scale more
                            On GMV Max, ad spend is closely tied to performance, specifically the ROI target you set. While GMV Max typically allows for higher spend than Standard Ads, it will only spend more when the platform is confident it can maintain the target ROI. If your campaign isn’t spending as much as expected, it likely reflects uncertainty in meeting the ROI target at higher spend levels. In order to attain more spending on your campaign, it is recommended to lower your target ROI to be more reasonable. Use the in-platform recommendation as guidance. Budget utilization should not serve as a performance indicator but rather as a signal for when to increase budget, not as a primary performance benchmark. Additionally, since spend is directly correlated with GMV, any fluctuations in your TikTok Shop’s revenue could lead to variations in your ad spend on GMV Max. This behavior is normal and aligns with the platform’s commitment to maintaining performance.
                            The ROI recommendation is really high
                            Is this what I should follow?
                            The recommended ROI represents the percentage of your Shop Revenue that has been invested in Shop Ads over the past few weeks. If you've generated significant Shop Revenue with minimal ad spend, this number will typically be higher.To choose an ROI target that aligns with your business goals, consider what percentage of your Shop Revenue you’re comfortable reinvesting into GMV Max, and use that as your ROI benchmark. This will help you set a realistic and effective target tailored to your growth strategy.
                            Profitability + Affiliates
                            I am not profitable when using GMV Max and Affiliate content
                            If you’re using ACA with GMV Max, you may have noticed an increase in your affiliate costs. To help you better manage these expenses, we’ve introduced Dual Commission. This feature allows you to set different commission rates based on the source of the sale. You can assign one commission rate for organic sales and a separate rate for sales driven by ads, giving you greater control over your cost structure.
                            Organic Optimization (REACTIVE MESSGING ONLY)
                            What does it mean that GMV Max "Optimizes Organic" performance?
                            DO NOT USE THIS MESSAGING IN EXTERNAL MATERIAL
                            TikTok Shop organic impressions are allocated based on ranking, with the highest-ranking video receiving the impression. This ranking is determined by a numerical score. TikTok Shop organic impressions are allocated based on ranking, with the highest-ranking video receiving the impression. With GMV Max, our systems will optimise your organic content so that it could outrank an otherwise higher ranking organic video.
                            ROI vs ROAS
                            My ROAS is too low, I need at least X. (when confusing ROI with ROAS)
                            We understand your goal is to achieve a ROAS of X. However, with GMV Max, we are introducing a new evaluation metric: ROI (total organic + ads GMV / total spending). Here's why ROI is more accurate:
                            1. Not Comparable to ROAS: ROI accounts for overall performance, not just ad-attributed revenue.
                            2. More Accurate Assessment of Channel performance: ROI provides a holistic view of returns for TikTok Shop as a sales channel, helping you evaluate your Channel economics
                            Currently, your ROI is around Y, This is lower than ROAS because:
                            • ROAS includes purchases made up to 7 days after seeing an ad.
                            • ROAS attributes all product GMV, even when ads only feature a specific product.
                            Why ROI Matters:ROI evaluates your business more accurately by addressing overlaps between organic and ad-driven GMV. Users often engage with both organic and paid content, making it hard to pinpoint the true trigger for purchases. ROAS tends to focus on ad channels, while ROI provides a realistic measure of return on spending of a particular sales channel.By adopting ROI, you can make more informed decisions to optimize growth.
                            Comparing cross-channel performance
                            I don't like the ROI metric, I need to be able to compare GMV Max performance to other channels
                            The ROI metric is rooted in the fundamental design of GMV Max, which uniquely optimizes both paid and organic traffic—unlike other platforms.When comparing performance across different channels, it’s important to consider the source of each channel’s traffic. For instance:
                            • Their DTC website generates traffic from platforms like Meta, Google, and TikTok web ads.
                            • Their TikTok Shop relies primarily on Shop Ads for traffic.
                            To assess the efficiency of GMV Max campaigns, they can compare the ROI of their DTC website to that of GMV Max campaigns as follows:
                            • DTC ROI = Total DTC GMV ÷ Total non-Shop Ad spend (Meta + Google + TikTok web ads)
                            • TTS ROI = Total TTS GMV ÷ Total Shop Ad spend
                            This approach provides a clear, apple-to-apple comparison of ROI between the two channels.
                            Campaign exclusivity
                            Why does running GMV Max require advertisers to turn off all VSA & PSA?
                            As Product GMV Max optimizes for overall performance of the selected products, there will be a conflict on the ad delivery if VSA/PSA are also activated for the same products. Therefore, we require complete isolation between VSA/PSA and GMV max. From an attribution perspective, all orders from products promoted in both will either be counted only as GMV Max, meaning VSA/PSA won't get attributed, or orders will be counted twice in GMV Max and VSA/PSA. Either scenario is not suitable for advertisers to measure their performance accurately.

                            9.4 FAQs

                            9.4.1 Attribution

                            Question
                            Answer
                            What is the attribution for GMV Max?
                            • GMV Max Ads incorporate total paid & organic orders from promoted products/promoted liveroom when a campaign is active
                            • Standard Shop Ads incorporate total paid orders from all the products in the shop that occurred within 7 days of clicking on an ad or within 1 day of viewing an ad
                            How is GMV Max's attribution different from Standard Shop Ads?
                            1. Attribution lookback: VSA/PSA (standard shop ads) attribute 7-d click, 1-d view. GMV Max counts all conversions that happen while the campaign is active.
                            2. Attribution traffic: VSA/PSA only count conversions that come from paid traffic. GMV Max counts all conversions that happen, including Organic and Affilaite
                            3. Attribution level: VSA/PSA count any conversion that happens from a shop after a user interacts with an ad. GMV Max only counts conversions that happen for the specific product that is being promoted.
                            image
                            Why is the attribution logic different for VSA/PSA and GMV max? GMV Max optimizes organic delivery in addition to paid ad traffic, providing advertisers with incremental GMV that would not otherwise be attainable without GMV max. Therefore, GMV max includes organic GMV into its attribution logic

                            9.4.2 Bids and budget

                            Question
                            Answer
                            How do I set an ROI target We recommend using the pre-filled ROI and Budget recommendations during campaign set up. These are calculated based on your shop's previous sales.

                            9.4.3 Creatives

                            Question
                            Answer
                            Which creatives are used for GMV max?All creatives including a product link will be considered for GMV max. However, only creatives that are authorized for ads will be used as ads.
                            How do I authorize creatives for ads?
                            1. Affiliate Creative authorization / Spark codes
                            2. Posting content from the Official TikTok Account
                            3. Any content in the TikTok Accounts that have been linked to your Business Center
                            4. Upload content as Dark Posts or Ads Only mode
                            5. Mass authorized affiliate ads
                            What about marketing accounts? Can creatives from marketing accounts be used in GMV Max? If sellers want to use Marketing TikTok Accounts or other TikTok accounts as creative sources, they should link these accounts to their shop in the Seller Center, thereby making them Available TikTok Accounts in the Seller Center.
                            Why is GMV from unauthorized creatives counted towards my GMV max ROI? Is GMV max running ads for unauthorized videos GMV Max does not put ad spend behind videos that do not have authorization to be used as ads. As a reminder, GMV Max considers a product's total sales, including sales that come from Organic channels and Paid channels. This is because GMV max is optmizing towards ROI, which is the calculation of total GMV/GMV max spend. GMV Max can achieve the ROI target you set by optimizing organic delivery in addition to paid ad traffic. This provides advertisers with incremental GMV that would not otherwise be attainable without GMV max. Unauthorized videos mean that these videos have not been authorized by the Affiliate to be used as an ad. We suggest reaching out to this affiliate and request authorization to use their ad
                            My client is saying that not all creatives are being used in GMV Max. Is there a bug? While GMV Max can test and optimize creatives faster than any human possibly could, up to 20% of the campaign budget is allocated to explore new creatives each day in order to maximize GMV within ROI constraints, as testing can impact short-term ROI. . These creatives go through a filteration process whereby the creatives with the highest chance of success are selected for ad testing. Creatives are selected by looking at organic performance and/or performance from past VSA campaigns. This selection process happens regularly and on a daily basis.

                            9.4.4 Reporting

                            Question
                            Answer
                            Why is Gross Revenue in GMV Max dashboard different than the GMV number reported in Seller Center? Shop Ads use "Gross Revenue," which is different from the usual "GMV." The main difference is that Gross Revenue includes any product price discounts sponsored by TikTok Shop.
                            • GMV shows what the customer pays, excluding taxes. For example, if a customer pays $25, but $2 is sales tax, the GMV would be $23.
                            • Gross Revenue reflects what the seller actually receives. If TikTok Shop doesn’t offer any product discounts, this is the same as what the customer pays. But if TikTok subsidizes part of the product price, the seller receives more than what the customer paid.
                            In short, Gross Revenue includes discounts that TikTok Shop gives, while GMV does not.
                            • We don't add TikTok Shop shipping discounts back into Gross Revenue because clients have said it doesn't reflect their actual business operations.
                            • Gross Revenue only represents gross orders and doesn't account for cancellations or returns. If GMV includes cancellations, that creates another difference.
                            • Gross Revenue can be much higher than GMV, especially during certain times, with gaps over 40%. We believe Gross Revenue better reflects the seller's actual value. Since Shop Ads aim to maximize the seller's value, not just what the user pays, we focus on and report Gross Revenue.
                            To view how much Shop Ads contributed to your Gross revenue, on Seller Center, go to Analytics > Sales performance > Breakdown