'To Settle' Transactions

11/16/2023

What are "To Settle" Transactions?

When any transaction takes place on TikTok Shop, it is automatically recorded in the "To settle" section of the Finance module on the TikTok Shop Seller Center. These transactions are not yet reflected in the seller account balance, and sellers can not yet do anything but view their details.

How Can Sellers Check "To Settle" Transactions?

Sellers can view "To Settle", or unsettled transactions, following the steps below:

Step 1: go to TikTok Shop Seller Center > Finance > Transaction > To Settle.

Note: The above screenshots are just for reference. Actual interface display, amount and rates might be different.

Step 2: View the data from recorded transactions. Sellers may also search for a transaction using 4 filters.

Search filters
Order/adjustment ID	ID of the transaction (order placed by customers, subsidies from the platform, etc.)
Unsettlement status	Status/reason of why the transaction is unsettled Waiting for package delivery: the order has been placed by but not yet sent to the customer Waiting for completed refunds/returns: the order is going through the refund/return process Settlement in progress: the order is completed and waiting to be settled. Please refer here to understand the settlement period better. Negative settlement amount: fees recorded are greater than revenue. No settlement can be made until the amount is no longer negative
Order create date	The date when the transaction was recorded
Est. settlement Amount	Whether the transaction is positive (revenue) or negative (fees)
Fields on the Table
Order/adjustment ID	ID of the transaction. If the transaction is an order placed by customers, seller may find its ID in Seller Center > Order
Order create date	The date when the transaction was recorded
Est. settlement time	The estimated time for the amount to be settled to the seller account balance.
Est. settlement amount	Estimation of the amount to be settledAs these are estimations, the actual settled amount later may vary slightly
Est. revenue	Estimation of revenue generated from the transaction
Est. fees	Estimation of fees incurred from the transaction
Settlement Status	Status/reason of why the transaction is unsettled
Action	View Details - view broken-down details of the transaction

How Can Sellers Interpret Estimated "To Settle" Breakdown?

As sellers click on "View Details" in the field "Action" on the "To Settle" table, a screen pops up with detailed breakdown of the transaction.

Note: The above screenshots are just for reference. Actual interface display, amount and rates might be different.Sellers most often will see the following revenue and fees:

Subtotal after seller discount: the amount after all seller discounts are deducted from the original order price.
Est. TikTok Shop commission fee: a platform commission fee for all successful orders.
Est. transaction fee: a fee for all successful order processing.
Est. seller shipping fee: seller's shipping fee after the part paid by customers, platform shipping fee discount, platform subsidy, etc.

For more details on the fees on TikTok Shop, please read this carefully: .

FAQS

Why are there both "Seller Shipping Fee" and "Customer Shipping Fee" in the report?

The "Customer Shipping Fee" in the report is credited as revenue for the seller.
The "Seller Shipping Fee" in the report is debited as a fee upon the completion of the fulfillment service, as it is paid to the platform's logistics service providers to deliver the order to the customer and fulfill the order.

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