'Settled' Transactions
03/20/2025
What are "Settled" Transactions?
When any transaction takes place on TikTok Shop, it is automatically recorded in the "To settle" section of the Finance module on the TikTok Shop Seller Center.After the settlement period, this transaction will be paid to (or deducted from) the Seller Account Balance. Once this process is done, the amount will be reflected in the Seller Account Balance for sellers to use, and the details can be found in the "Settled" tab.
How Can Sellers Check "Settled" Transactions?
Sellers can view "Settled" transactions following the steps below:- Step 1: go to TikTok Shop Seller Center > Finance > Transaction > Settled.
Note: The above screenshot is just for reference. Actual interface display, amount and rates might be different.- Step 2: View the data from recorded transactions. Sellers may also search for a transaction using 4 filters.
| Search filters | |
| Order create date | The date when the transaction was recorded |
| Order/adjustment ID | ID of the transaction (order placed by customers, subsidies from the platform, etc.) |
| Settlement date | The date when the transaction was settled to the seller account balance |
| Type | Type of settlementPlease refer here for details of different fees and adjustments on TikTok Shop |
| Fields on the Table | |
| Order/adjustment ID | ID of the transaction.If the transaction is an order placed by customers, seller may find its ID in Seller Center > Order |
| Order create date | The date when the transaction was recorded |
| Settlement date | The date when the transaction was settled to the seller account balance |
| Settlement amount | Actual amount settled to (paid to or deducted from) the seller account balance |
| Revenue | Revenue generated from the transaction |
| Fees | Fees incurred from the transaction |
| Action | View Details - view broken-down details of the transaction |
How Can Sellers Interpret Settlement Breakdown?
As sellers click on "View Details" in the field "Action" on the "Settled" table, a screen pops up with detailed breakdown of the transaction.
Note: The above screenshot is just for reference. Actual interface display, amount and rates might be different.Sellers most often will see the following revenue and fees:- Subtotal after seller discount: the amount after all seller discounts are deducted from the original order price.
- TikTok Shop commission fee: a platform commission fee for all successful orders.
- Transaction fee: a fee for all successful order processing.
- Actual shipping fee: shipping fee calculated by logistics service providers.
- Seller shipping fee: actual shipping fee minus customer shipping fee and platform shipping fee subsidy.
How Can Sellers Export and Understand Settlement Details as an Excel File?
Sellers may export multiple settled transactions as an Excel file and view details of multiple transactions in one go.To do so, click on "Export", then choose a timeframe and click "OK", then "Export". Sellers can then see a history of exported files. Undownloaded files have a red dot on the side. Sellers can download any of these files in .xlsx format.
The downloaded file has 4 tabs:- Order details, where sellers can see in-depth information of each transaction.
- Reports, an overview of the total settlement amount during the selected timeframe.
- Withdrawal records, showing the withdrawals sellers have made during the selected timeframe.
- Fees explanation, where sellers can find the definitions of every type of revenue, fees and adjustments in the Order details tab and Reports tab.
