This article is your comprehensive guide to the new and improved features we've rolled out, all specifically designed to help you optimize and streamline your Next Day Delivery (NDD) shipping process. We'll walk you through each update, showing you how these enhancements can make your NDD operations more efficient.

Understand Next Day Delivery rule

To optimize your Next Day Delivery, it's important to have a clear understanding of the NDD rules, including shipping deadlines and performance targets.
Please ensure you review our Next-Day Delivery Rate article for comprehensive details.

Customers visibility for Next Day Delivery Orders

If you constantly maintain good NDD performance, customers in NDD supported areas will have a higher chance of seeing the NDD tags for your products through customers' shopping journey from hopmepage to checkout.
Example of NDD tags:

Before processing order

1. Check your shipping options: If your shop is eligible for Next Day Delivery, we will auto enable the service for your warehouses. Follow how to manage your shipping options guide to learn more about the settings.

🚚 Seller tips: for products set to "Default" shipping, NDD will be automatically applied. If your products use "Custom" shipping, remember to manually enable Next Day Delivery for those products.

2. Check your collection method for your warehouse: verify current collection method and ensure it matches with your operations. Follow Collection Method Settings for more details.

🚚 Seller tips: if your collection method is pickup, ensure your pickup address is correct to avoid delays in warehouse collections. You can validate your pickup address in Goto > warehouse/pickup address page.

Process your Next Day Delivery Orders

To ensure timely NDD, utilize these tools for processing your orders.

Monitor your performance

[Effective from 15-Aug] You can monitor your NDD performance through 2 pages, giving you a comprehensive overview of your operations.