Tiktok Shop Academy

Marketplace Commission Fee

09/02/2025

Statements
Important update: Starting from 00:00, October 1st, 2025, Thailand time (GMT+7), TikTok Shop will revise the Marketplace Commission Fee. Concurrently, TikTok Shop will introduce the Mall Commission Fee to Sellers in the Mall Program only.image

What is Commission Fee

Commission Fee is the amount that TikTok Shop charges to all sellers in Thailand based on the category of a product.The Commission Fee is different for Marketplace Sellers and Mall Sellers. This article provides details of the fee rate for each product sub-category, how to calculate the fee of your order, and other FAQs for Marketplace sellers. For more details of the fee for Mall sellers, please read this article.image

How much is TikTok Shop's Marketplace Commission Fee?

Marketplace Commission Fee Rate (tax inclusive) by product sub-category

From 1st January, 2025.pdf
From 1st January, 2025.pdf
(118.0 KB)
From 1st October, 2025.pdf
From 1st October, 2025.pdf
(294.6 KB)
  1. From January 1st, 2025
  2. From October 1st, 2025
Mall Commission Fee rate is in this article.

How to calculate Marketplace Commission Fee by product category?

Formula

This commission fee is calculated from the item price, minus any seller discounts. Shipping fee and TikTok Shop platform discounts are not included as part of the calculation of the Marketplace Commission fee.The formula is as follows:Commission Fee = (Item Price - Seller Discount) * Fee Rate

Calculation Example

  • Example 1:
  1. Item: Guitar.
    1. Original Price: THB 1000
    2. Seller Discount: THB 100
    3. Item Price after Seller Discount: THB 900
    4. Applicable Commission Fee Rate: 5.35% (tax inclusive)
  2. Buyer A bought 1 Guitar
  3. The Marketplace Commission Fee calculation is as follows
Original item priceTHB 1000
(-) Seller discountTHB 100
Subtotal after discountTHB 900
Commission rate (tax inclusive)
5.35%
Commission Fee= Subtotal after discount x Commission rate tax inclusveTHB 48.15 (tax inclusive)
  • Example 2:
  1. Item 1: Guitar.
    1. Original Price: THB 1000
    2. Seller Discount: THB 100
    3. Item Price after Seller Discount: THB 900
    4. Applicable Commission Fee Rate: 5.35% (tax inclusive)
  2. Item 2: Headphone
    1. Original Price: THB 2000
    2. Seller Discount: THB 0
    3. Item Price after Seller Discount: THB 2000
    4. Applicable Commission Fee Rate: 5.35% (tax inclusive)
  3. Buyer A bought 1 Guitar and 1 Headphone
  4. The Marketplace Commission Fee calculation is as follows
Guitar
Headphone
Original item priceTHB 1000
THB 2000
(-) Seller discountTHB 100
THB 0
Subtotal after discountTHB 900
THB 2000
Commission rate (tax inclusive)
5.35%
5.35%
Commission Fee= Subtotal after discount x Commission rate tax inclusveTHB 48.15
(tax inclusive)
THB 107
(tax inclusive)
Total Commission Fee
THB 155.15 (tax inclusive)
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FAQs

  1. Who will be charged the Marketplace Commission Fee?
  • All TikTok Shop sellers on TikTok Shop platform in Thailand.
  • The Mall commission fee is applicable only to Mall sellers; and the Marketplace commisison fee is applicable only to Marketplace sellers.
  1. How will I be charged the Marketplace Commission Fee?
  • The Marketplace Commission Fee charges will be deducted directly from the order settlement. Only paid orders that have been successfully delivered to and accepted by the buyer are considered valid. Cancelled or fully returned or refunded orders are not considered valid orders.
  1. Where can I check the details of the Marketplace Commission Fee amount charged for my order?
image
Note: The above screenshots are just mock-up examples for reference purposes. Actual interface display and rates might be different.image
Note: The above screenshots are just mock-up examples for reference purposes. Actual interface display and rates might be different.
  1. What does the refund process look like?
  • If the entire order is returned, the full commission fee will be refunded to the seller. If part of the order is refunded, the commission fee charged on the refunded item (s) will be refunded to the seller.
  1. Where is TikTok Shop platform discount in the calculation of the Marketplace Commission Fee?
  • The calculation of the Marketplace Commission Fee does not consider any TikTok Shop platform discount.
  1. Since this is a chargeable fee, will I receive an invoice describing the full Marketplace Commission Fee amount TikTok Shop has charged me for the month?
  • Yes, you will receive an invoice on the 8th of the following month for the previous month's billing period. You may visit Finance > Invoice Center > Platform Service Fee to download the invoice.
image
Note: The above screenshots are just mock-up examples for reference purposes. Actual interface display and rates might be different.
  1. What should I do if I have some inquiries in regards to the Marketplace Commission Fee?
  • You may reach out to our support team in TikTok Shop Seller Center -> Help Center.
  • Or you may also file an inquiry ticket at 'Ticket log' or please feel free to reach out and speak to our support representative via 'Online Support'
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