Find out Shop Disciplinary Records

Shop Health
  • Overview
  • a. You can learn about shop risk level through the dashboard
  • b. You can understand what causes risk level through the violation types by the side, and click to jump to the list of violation tickets
image.pngShop performance
  • You can see how your shop performs in terms of order fulfillment, service metrics, policy compliance, and risk control
image.pngTaking order fulfillment as an example, you can check:
  • The latest data update time under the category
  • Metric name and explanation
  • Metric value at the time of assessment and the target value
  • Assessment period
  • Violation points on each metrics
  • Viewing metric details button
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  • If you want to view real-time metrics, historical metrics or defective orders, you can click View Details to jump to the metric details page.
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  • Shop Health Evaluation Policies:You can view related policies here
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