Add and Manage Product

Manage Products
In this article, you will learn how to manage your product in TikTok Shop seamlessly. Managing your products is a crucial part of your success. Firstly, take a look at the process overview below to see the overall steps on how to manage your product in TikTok Shop.
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Manage Products

In this section, you can search for products by Seller SKU, category, and price as well as edit, delete, copy, deactivate, change price and stock of products one by one or in batch. You can also easily manage your products that have been classified based on various product statuses.
Entry point: Products > Manage Productsimage
Important: All products must comply with the following product guidelines.Seller can easily find those links to the guideline in the 'Category' section when adding a new product.
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Add Single Product

Currently, Seller Center supports single product uploads and batch product uploads that can display up to 1,000 products online.
Add a single product by using the Add New Product feature:
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Basic Information

Basic information including Product Image, Product Name, Product Category and Attributes.image
Systems will also give recommendations for your product name and category based on images that you have uploaded.
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For ImageSellers can utilize Media Center to store their product images and use it anytime during product upload for up to 5GB.
  • Maximum 9 images per product
  • 1:1 Image ratio
  • Minimum image size is 600 x 600 px
  • The maximum image file size is 10MB
For Video (optional)
  • Suggested video ratio is 1:1, 9:16, or 16:9
  • The maximum video file size is 20MB
Sellers can now directly edit their image in Seller Center, such as removing the background, changing the background colour, and adjusting image ratio.
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Product Details

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To make it easy to read, it is suggested to fill each selling point in separate paragraphs, preferably with auxiliary images. Avoid information redundancy, the total description of a single selling point should be less than 250 characters. Other recommendations:
  • Describe a product with text and bullet points
  • Add up to 30 related banners or images.
  • Add size chart image (if needed) on the product description
AI function could help give suggestions of product descriptions (in local languages) based on the keywords inserted by sellers.
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Sales Information

This section allows sellers to set up variations for their product.
Sellers can choose the available variant option or write any new variants freely on the variation name.
Note: Only the first variation can add images.
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Product Purchase Limitimage
You can now set minimum and maximum purchase limits per product to better manage your inventory and sales!
If you’d like to activate this feature in Seller Center, simply submit your request using the form below, we’ll process it within 7 days.
Once activated, you’ll find the new setting on both the Add Product page and the Edit Product page.Submit Request Here

Shipping

This part is for sellers to define their product's size, which could affect their shipping fee and type of delivery options.
The allowed package weight is 1-100 Kilograms.
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Save Draft or Publish

  • Save as a draft: Save current description but product will not be submitted to the review process. Sellers can continue to edit this product later.
  • Publish: Product will be submitted to the review process and will be active right after get approved.
In the left hand side section sellers can also see the preview of how the product will be displayed on the Product Detail Page of Shopping Center, LIVE, or search result page.
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Add Multiple Products

You can add multiple products to TikTok Shop in one go by using the Bulk Action feature under Manage Products section. For guidance, follow the step-by-step process below:

Batch Publish Product

Go to Products - Manage Product - Bulk Action - Bulk ListingFollow these 3 steps to easily upload your products in bulk:

Step 1: Download the Template

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  • Download a template by selecting the product category you want upload. To find the related category, you can search by product keyword or select from the Browse.
  • It is recommended to add a product brand and have the brand authorized because it can help sellers gain trust from buyers, and then download the template.
  • Currently, you can only select one category for each template.

Step 2: Fill in the Information

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Important: Do not add or delete any rows or columns in the template.
  • The mandatory field will be highlighted in red boxes
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Product level info(mandatory
  • Product Name
  • Product Description
  • Main Product Image
Shipping info(mandatory
  • Parcel Weight
SKU level info(mandatory
  • Variation 1
  • Retail Price
  • Warehouse
  • Quantity
  • There will be dropdown field with validation capabilities on excel template
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  • Read this table below for more details on how to fill the template:
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Step 3: Upload Spreadsheet

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If Products Fail to Upload

If any of your products failed to upload, click "Download precheck error reasons" to see the details.
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Open the "result" document, and the failure reason(s) will be displayed in the last column. Please follow the instructions to adjust your template and upload it again.
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Note:
  • Duplicate templates can only be uploaded once;
"Failed Entries" only includes the failed products, and the products that have been uploaded successfully do not need to be uploaded again.You can fix the error products from the excel file or directly edit them in Seller Center Online Editor.
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Sellers can correct a maximum of 5000 SKUs using the online bulk editor.
If the product you want to upload has multiple different variants, such as colours, sizes, etc., referring to the following tips and examples can help you fill out the template more effectively.
Tips
"Utilize Product Media Centre for uploading product pictures on batch tool"Batch tool requires seller to embed url of a product picture that seller wants to upload on their product information, to minimize failure in uploading picture through the batch tools. We suggest our sellers utilize our product media centre feature to upload and retrieve the url provided by our system as this is the most reliable method to obtain product picture urls
"Variation 1" is mandatory for multiple variation products.1) "Variation 1" is required. Please enter the names of different variants on a new row, such as "White", "Black" and "Grey."
2) "Variation 2" is only required if you need two tiers of variations, such as colours and sizes.
3) "Variation 1" will be regarded as "Colour", and "Variation 2" as "Specification" by default.
4) Same product's variation values have to be different.image
  1. Each SKU should be placed on a separate row.
1) If the product comes in 3 different colours, there will be 3 SKUs, with each SKU on a separate row.
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2) If the product comes in 3 different colours and 2 different sizes, there will be a total of 6 SKUs (3 colours × 2 sizes), with each SKU on a separate row.
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  1. Product common information should be kept exactly the same.
Except for variation information (variation name and variation image), retail price, quantity, and seller SKU, please ensure that the other product information is exactly the same. Otherwise, we cannot consider those items as different variants of the same product.
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Examples
TypeSeller Center screenshotTemplate file for reference
Product with 3 different coloursimage
Template - Product with 3 colors.xlsx
Product with 3 different colours and 2 different sizesimage
Template - Product with 3 colors and 2 sizes.xlsx
*Cells requiring exact content consistency have been highlighted in red within the template.

Batch Edit Product

Products - Batch Tool - Bulk Edit Products
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Select ProductsFilter the products, the filter conditions are:
  • Product status: Active/Inactive/Draft
  • Product Categories
  • Product Name/Product ID/Seller SKU
Select the product to be modified
  • Method 1: Click designated products
  • Method 2: All products that meet the filter conditions can be selected(Maximum 50000 Products)
Download Template
  1. Select "Template", the editable content of 5 templates will be different:
  • Sale information: Editable-price/quantity/SKU
  • Basic information: Editable-Product name/Product description/Affliate commission
  • Shipping information:Editable-weight / length, width, height / Warranty Period /Enable COD
  • Images information: Editable-Images links
  • Product properties information
  • All information (Recommended): a combination of the 4 templates. The above information can be modified at the same time
Click "Generate" template
  1. Click "Download" template
Notes:
  • Editable content and whether they support editing will be displayed when you hover each template
  • Up to 5000 products information can be downloaded in a single template
  • If the seller selects 50000 products and then clicks Generate , it will be split into 10 templates for download.
Upload Template
  1. Modify the product information in the downloaded template
  2. Upload the template which has been modified
  3. View template upload status: “Upload history ”will display
    • Number of completed products
    • Number of failed products: Click "download failed entries" to view the reason for the failure, and modify according to the prompts, then please upload again.

Batch Edit Images

Products - Batch Tool - Bulk Edit Product Images
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Select Products
  • Product Status: Active/Inactive
  • Product Categories
  • Product Name/Product ID/Seller SKU
Up to 200 products can be selected Edit Picture
  1. Click single or multiple products
  2. Upload product materials in bulk:
    • Product images
    • product description
    • Product video
    • Product Variation's images
  3. Click “Publish”
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Product Statuses

Manage your products that have been classified based on various product statuses which are separated by following tabs:
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AllShow all products with various statusesSellers can do:
  • Edit Product
  • Deactivate Product
  • Copy Product
  • Change Price & Stock
  • Delete Product
LiveShow all products that are visible online and can be purchased by customersSellers can do:
  • Edit Product
  • Deactivate Product
  • Copy Product
  • Change Price & Stock
  • Delete Product
DeactivatedProducts that sellers make them offlineSellers can do:
  • Activate Product
  • Edit Product
  • Delete Product
SuspendedProducts are being suspended due to some reasons.
  • Failed: Product information does not comply with product guidelines. Sellers can resubmit after making some adjustments
  • Frozen: Products that are illegal, harmful, or counterfeit. For this product, sellers cannot resubmit or modify
DraftShow products that the information has been filled with but not submitted yetSellers can do:
  • Edit Product
  • Delete Product
DeletedShow products that have been deleted by sellers and will not be displayed to customers
Sellers can return deleted products to the deactivated product list by clicking "Recover"
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FAQ

  1. How to fill in the product title?
The product title requires a minimum of 25 characters, while there is no restriction on flash sales. Newly released products have a text alert on the product release page. The products in stock won't be affected, but you're required to meet the conditions in the next edit before submission.

  1. How to fill in the product attributes?
It's recommended that sellers fill in the product attributes as detailed as possible to present more complete product information to customers. You can fill them on the Edit Product page, or you can use the Batch Tool.
  1. Any requirements for uploading product images?
We recommend all sellers to upload no fewer than three images of a product. Ensure you do not upload duplicate images, and that the resolution exceeds 300 x 300 pixels.
  1. How to manage product stock?
Managing product stock is really crucial to keeping your customer's satisfaction high. You can monitor your stock update in Stock Dashboard on Seller Center and activate stock alert to give you reminder every time the stock is running low. You can learn more on how to do it in detail through our article about Inventory Management.
  1. What is "image URL"?
An image URL is a web address that specifies the location of an image, and must link directly to the image. It typically ends with or includes a file extension that indicates the image format, such as ".jpg" or ".png".
Here are some examples of an image URL:
https://example.com/images/picture.jpghttps://example.com/images.jpeg.abcd1234
  1. How can I get the image URL?
  • If images are stored on your computer:
The most straightforward way is to use our "Media Center" on Seller Center. After uploading product images, you can copy the image URL directly.
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  • For online images:
    • Right-click on the image
    • Select "Copy image address/URL/location" in your browser
    • Paste the URL where needed
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