Return and Refund Policy on TikTok Shop

Sellers can learn about the overall process of selling products on TikTok Shop, the procedure for canceling orders, and guidelines for managing refund and return requests on the Seller Center. Additionally, there are recommendations for enabling installment payments by credit card to increase sales opportunities
Topics that sellers will learn include:
  • Overview of Selling Products on TikTok Shop
  • Order Cancellation
  • Refunds and Returns
  • Return Shipping Costs
  • Reviewing Cancellations and Refunds
  • Installment Payments with Credit Cards
Recorded class: July 11, 2024
You can follow updates for TikTok Shop sellers through the following channels: