Who will bear the logistics fee under the failed delivery scenario?
12/18/2023
You may also be interested in
- 1 lesson
Shipping Orders done right!
Create a smooth delivery process for enhanced customer satisfaction and improve loyalty by ensuring…
- 1 lesson
Seller-Fault Cancellation Rate (SFCR)
Learn more about Seller-Fault Cancellation Rate, how to calculate it & how to maintain a low SFCR
- 1 lesson
Shipping & Order Management
The sellers will learn about the overall management of orders on TikTok Shop, starting from order ve…
Order Fulfilment Timelines
Order Fulfilment Timelines (Effective 1 October 2025) Note: New fulfillment timelines have been appl…
Order Volume Limit During TikTok Shop Campaign Periods
What is an Order Volume Limit (OVL)? An Order Volume Limit (OVL) is a limit on the total number of o…
Criteria for Opening Seller Promotion Tools-Shipping Discoun…
TikTok Shop Promotional Tools TikTok Shop appreciates the efforts of sellers who consistently deliv…
TikTok Shop Platform Abuse Policy
1. Overview The Platform Abuse Policy applies to all Sellers and Creators on the platform and outli…
TikTok Shop Cash on Delivery Policy
Overview This TikTok Shop Cash on Delivery Policy (Thailand) applies to all sellers and customers in…
Appeal Documentation for Fulfilment-related Violations
We recognize that situations can arise where you are unable to ship out your orders in time. We will…
Required Supporting Materials When Appealing Logistics Issue…
We recognise that situations can arise where you are unable to ship out your orders in time. We will…