Restricted Products that Require Category Qualification

Listing Restrictions

What are Restricted Products?

TikTok Shop cares about the safety of its customers. To promote a secure and positive shopping environment, we restrict the sale of certain products on our TikTok Shop platform.
Restricted Products refer to certain types of products that require prior approval from TikTok Shop to be sold. Sellers who wish to sell Restricted Products may be required to undergo a category approval process before being permitted to list such products. This process may require sellers to submit supporting documents such as certifications, testing reports, or other regulatory documents to TikTok Shop as outlined in How to Apply for Category Qualification. Sellers who have not been onboarded via this approval process are prohibited from listing, sharing, or promoting products within these categories.

Examples of Restricted Products

Sellers who wish to sell restricted products must obtain necessary product approvals in accordance with the requirements below.
Category
Description
Non-exhaustive Examples of Supporting Documents
Baby and Maternity Products
  • Certain maternity and baby products are considered restricted products and may require the seller to submit supporting documents such as certifications or test reports. Some examples include:
    • Baby food and beverages
    • Baby vitamins and supplements
    • Maternity vitamins and supplements
    • Baby bottles
    • Infant milk formula (milk formula 1 and milk formula 2).
Note: Infant milk formula is restricted from any marketing activities. This includes but is not limited to price discounts, vouchers, flash sales
  • Food and Drug Administration (FDA) Registration Number
  • Product Label
  • Thai Industrial Standards Number (TIS Standard No.)
Thai Industrial Standards Certification Mark
Health, Beauty and Personal Care Products
  • Certain health, beauty and personal care products are considered restricted products and may require the seller to submit supporting documents such as certifications or test reports. Some examples include:
    • Food supplements
    • Medical supply products
    • Teeth whitening products
    • Condoms and lubricants
    • Contact lens, lens solutions and eye drops
  • Food and Drug Administration (FDA) Registration Number
  • Product Label
Automotive & Motorcycle Products
  • Certain automotive and motorcycle products are considered restricted products and may require the seller to submit supporting documents such as certifications or test reports. Some examples include:
    • Motorcycles
    • Motorcycle parts
    • Motorcycle helmets
  • Thai Industrial Standards Number (TIS Standard No.)
Thai Industrial Standards Certification Mark
Surprise-Based Products
  • All surprise-based products are considered to be restricted on TikTok Shop. Sellers must comply with our TikTok Shop Gambling, Gifting, and Surprise-based Guidelines in order to list such products. Some examples include:
    • Mystery Boxes
    • Advent Calendars
    • Golden Eggs
Electronic DevicesElectronic devices that fall under the following categories:
  • Automotive & Motorcycle
  • Baby & Maternity Products
  • Computers & Office Equipment, Phones and other electronics
  • Health, Beauty and Personal Care Products
  • Home Improvement Products, Supplies and Appliances
  • Textiles & Soft Furnishings
  • Tools & Hardware
  • Warranty Type
Jewellery and Accessories
  • Precious metals, or jewellery made of/containing precious metals listed below:
    • Diamond jewellery and accessories
    • Gold jewellery (24k/carat gold) and accessories
    • Silver jewellery and accessories
    • Platinum jewellery and accessories
    • Jade jewellery and accessories
Business license with the objective of selling jewelry
SIM cards
  • SIM cards and accessories
Business license with the objective of selling telecommunication equipment
Food
  • Fresh and frozen food
  • Fruits
Images of sample products to be sold
Scales and Weight Measurement Tools
  • Industrial scales
  • Kitchen scales
Weight and Measurement Tool Business License for Trading
Other restricted products
  • Appliances: This includes but is not limited to beauty and personal care appliances, home appliances, kitchen appliances and large home appliances
  • Home Improvement products: This includes but is not limited to bathroom taps, kitchen taps, wires and cables
  • Toys: This includes but is not limited to balloons and playground equipments
  • Computers & Office Equipment, Phones and other electronic products
  • Tools & Hardware
  • Thai Industrial Standards Number (TIS Standard No.)
  • Thai Industrial Standards Certification Mark

How do I apply to sell Restricted Products?

To learn more, please read How to Apply for Category Qualification.

What Happens if I List Restricted Products Without Approval?

TikTok Shop may audit product listings at any time and take enforcement actions against sellers who violate our guidelines. Some of the enforcement actions we may take are:
  • Rejecting product listings.
  • Delisting products from the seller's shop.
  • Assigning violation points to a seller's shop. Accumulating a certain number of violation points may result in the revocation of a seller's TikTok Shop privileges.
TikTok Shop may also take further enforcement actions against a seller based on the severity or frequency of their violations. For more information, please visit our TikTok Shop Seller Performance Evaluation Policy.Note: If a seller believes an enforcement action has been taken against them in error, they can file an appeal on the Seller Center Shop Health page.