Product Certificates & Attributes

Manage ProductsListing Restrictions

What are Product Certificates & Attributes?

Product Certificates & Attributes are product information that help customers make an informed decision before purchasing.
These can come in the form of product labels, certificates, registration numbers or other government-issued documentation and aid in:
  • Describing a product's properties or functions
  • Providing proof of a product's regulatory compliance
  • Informing customers of any potential safety risks related to a product's functionality and use

Mandatory Product Certificates & Attributes

We may ask you to fill in Mandatory Product Certificates & Attributes for certain product categories on the Seller Center listing page. Sellers who wish to list products with Mandatory Product Certificates & Attributes must fill in the requested certificates & attributes of their product on the Seller Center listing page. All submissions must adhere to the submission requirements.
IMPORTANT! If the certificates & attributes are not submitted in accordance to the requirements, the product listing will be rejected.Subject to internal screening criteria, sellers may be requested to update their existing listings with the necessary product attributes if they offer products in the categories above.

How Can Sellers Upload Certificates & Attributes For New Product Listings?

During the product listing phase, sellers will be asked to upload certificates and fill in attributes depending on the product category selected.
For example, if Food is selected, the following fields will appear:
Requirement Types
Description
Examples
Mandatory certificates or attributes
Sellers are required to input the information in order to submit product listing.Product AttributeimageProduct Certificateimage📌 Mandatory attribute/certificates will have a star (*) at the beginning of its name
Optional certificates or attributes
Sellers can choose to input or skip the field in order to submit product listing.Product AttributeimageProduct Certificateimage

How Can Sellers Upload Certificates & Attributes For Products That Are Already Listed?

To fill in the Product Certificates & Attributes for products that have been previously listed, sellers can:
  1. Go to Seller Center home page and select "Products" > "Manage Products".
  2. Click "Edit".
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  1. Populate the requested product mandatory attributes under the ''Product Compliance'' heading
  2. Click "Update".

What Products Have Mandatory Product Certificates & Attributes?

Below, we have listed several examples of product labels, licenses, certificates and attributes that you may have to submit when listing certain products. Please click on the links to retrieve the required attribute.
📌 Mandatory attribute/certificates will have a star (*) at the beginning of its name
Product Categories
Examples
Required Product Certificates or Attributes
Citizen-band Walkie Talkies
  • We allow only citizen-band walkie talkies. Learn more about unsupported products here.
Cosmeticse.g. Beauty and Personal Care: makeup, skincare, hair care, body care, oral care, feminine wash, perfumeCosmetic advertising license
Dog & Cat Food
Flea and Tick Treatment
FoodNote:
  • *The FDA number is optional for some food types, but it is highly advisable to include them.
  • Weight management products are unsupported. Learn more about unsupported products here.
e.g. Food and Beverages*, supplements, baby food, baby formula
Household Cleanerse.g. Bathroom cleaner, dishwashing liquid, bleach
Household Medicinese.g. Painkillers, Allergy medicine
Industrial Weighing Scales
  • Scales for trading
Kitchen Scales
  • Scales for home use
  • Image of the product with a 'Do not use the scale for trading' label clearly shown
Herbal Products
Medical Devices/Products
  • Certain medical devices are unsupported products. Learn more about unsupported products here.
e.g. Contact lenses, medical supplies, condoms and lubricants, teeth whitening products
TIS-Regulated Products
Ultraviolet-C (UVC) radiant containing Products
  • E.g., vacuum cleaners, baby bottle sterilizers and cloth sterilizers.

Mandatory Product Certificates & Attributes Submission Requirements

General Requirements
  • All submitted certificates or attributes must meet the requirements listed below.
  • Submitted product certificates or labels must be clear, legible, and complete.
    • Blur, illegible and incomplete documentation will be rejected by the platform.
  • Submitted product attributes must be in the format listed below
    • Product attributes not in the required format will be rejected by the platform.
Detailed requirements by Product Category

Citizen-band Walkie Talkies

Label/License Requirements
Example
Approval Certificate for Telecommunication Equipmentimage
Attribute Name
Example
NBTC ID.NBTC ID is usually attached to registered physical products.image
🔆 NBTC ID
B50010-11-0024

Cosmetics

Label/License Requirements
Example
Product LabelProduct labels must show at least:
  • Label in Thai
    • Product name/type
    • Manufacturer/importer name and address
FDA number
image
Cosmetic Advertising License
  • The license must state that it is valid for the media channel "Internet" or brand.com.
Recommendation:
  • Include a watermark stating "For online publishing only"
image
Attribute Name
Example
FDA Cosmetic Registration No. 🔆 FDA registration number10-1-620000682618/2565
Cosmetic Advertising License No.5245/2552

Dog & Cat Food

Label/License Requirements
Example
Product LabelProduct labels must show at least:
  • Label in Thai
    • Product name/type
Animal feed registration number
image
Attribute Name
Example
Animal Feed Registration No.🔆 Animal feed registration number0107630018

Flea & Tick Treatment

Label/License Requirements
Example
Product LabelProduct labels must show at least:
  • Label in Thai
    • Product name/type
  • Pet Product Registration No.
image
Attribute Name
Example
Pet Product Registration No.🔆 FDA registration numberอส. 26/2561SGP620146864-2-3-2-000304110-1-6200006826

Food

Label/License Requirements
Example
Product Label
  • Product labels must show at least:
  • Label in Thai
    • Product name/type
    • Manufacturer/importer name and address
  • FDA number
    • Must have for baby food, maternity food and food supplements.
    • Optional for the rest of the food types.
image
Food Advertising License
  • The license must state that it is valid for the media channel "Internet" or brand.com.
Recommendation:
  • Include a watermark stating "For online publishing only"
image
Attribute Name
Example
FDA Food Registration No. 🔆 FDA registration number72-2-02845-2-0003
Food Advertising License No.🔆 Food advertising license582/2564

Herbal Products

Label/License Requirements
Example
Product LabelProduct labels must show at least:
  • Label in Thai
    • Product name/type
    • Manufacturer/importer name and address
  • FDA number
  • Words "Herbal Products for General Sale" on the label
image
Herbal Product Advertising License
  • The license must state that it is valid for the media channel "Internet" or brand.com.
Recommendation:
  • Include a watermark stating "For online publishing only"
image
Attribute Requirements
Example
FDA Drug Registration No. 🔆 FDA registration number1C558/291C25/57(N)G441/65
Herbal Product Advertising License No.🔆 Herbal product advertising license417/67A

Household Cleaners

Label/License Requirements
Example
Product LabelProduct labels must show at least:
  • Label in Thai
    • Product name/type
    • Manufacturer/importer name and address
FDA number
image
Attribute Requirements
Example
Hazardous Substance Registration No.🔆 Hazardous substance registration number1926/2564

Household Medicines

Label/License Requirements
Example
Product LabelProduct labels must show at least:
  • Label in Thai
    • Product name/type
    • Manufacturer/importer name and address
  • FDA number
  • Words "Household medicines" on the label
image
Drug Advertising License
  • The license must state that it is valid for the media channel "Internet" or brand.com.
Recommendation:
  • Include a watermark stating "For online publishing only"
image
Attribute Requirements
Example
FDA Drug Registration No. 🔆 FDA registration number1C558/291C25/57(N)G441/65
Drug Advertising License No. 🔆 Drug advertising license40334/2564

Industrial Weighing Scales

Label/License Requirements
Example
Important Document Showing Certification of Weights and Measuresimageimage

Kitchen Scales

Label/License Requirements
Example
Image of the product with a 'Do not use the scale for trading' label clearly shownThe phrase "ห้ามใช้ชั่งซื้อขาย" can be attached to the actual product in any way, e.g., sticker on, embroided, printed on. But it needs to be on the actual product only - it can't be on the image background.image

Medical Devices/Products

Label/License Requirements
Example
Product LabelProduct labels must show at least:
  • Label in Thai
    • Product name/type
    • Manufacturer/importer name and address
  • FDA number
image
Medical Devices Advertising License
  • The license must state that it is valid for the media channel "Internet" or brand.com.
Recommendation:
  • Include a watermark stating "For online publishing only"
image
imageimage
Attribute Name
Example
FDA Medical Device Registration No.🔆 FDA registration numberผ.1/255964-2-3-2-0003041T6600015กท.สผ.33/2564SGP6201468
Medical Device Advertising License No.🔆 Medical device advertising license1926/2564

TIS-Regulated Products

Thai Industrial Standard (TIS) refers to the product quality requirements that the Industrial Standards Institute (TISI) has established for manufacturers.
Products with the TIS certification mark are products that have met the TIS safety and quality standards. TIS covers various products used in daily life, such as electrical appliances, automotive parts and commodity products. The TIS certification mark may be included on the product label or packaging together with the TIS number, manufacturer name and a QR code for verification.
image
Click here for the full list of products which require TIS Certificates.
Visit the Industrial Standards Institute website for more information here.
Label/License Requirements
Example
Product LabelProduct labels must show at least:
  • Label in Thai
    • Product name/type
    • Manufacturer name
  • TIS certificate mark
  • TIS number
  • QR code
For any products that do not fall under the scope of TISI, sellers could upload Product Scope Evaluation Letter instead.image
image
Attribute Name
Example
TIS No. 🔆 TISI license1746-2545 655 เล่ม 1-253362368 เล่ม 1(2)-2565

UVC radiant-containing products

Label/License Requirements
Example
UVC Product Test Result by OCPBimage

Label-Controlled Goods

Label-controlled goods are products that may cause harm to health, body or mind from the use or the condition of the products. As such, labeling of the product will be beneficial to consumers in knowing the important information about the products. Therefore, some types of products are designated as label-controlled products. Labels for any product types must be in Thai language and may also display foreign languages.
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Visit the Office of Consumer Protection Board website for more information about label-controlled goods here.